Effective Date: March 19, 2025
At Socialento.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By using Socialento.com, you agree to the terms of this policy.
1. Information We Collect
We collect personal information from you in various ways, including when you visit our website, contact us for inquiries, or purchase our services. The types of personal information we may collect include:
- Personal Identification Information: Your name, email address, phone number, business name, billing and shipping addresses, and payment information.
- Usage Data: Information about how you interact with our website, including IP addresses, browser type, device type, and pages visited.
- Communication Data: Emails, messages, and other correspondence with us.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Our Services: To deliver social media management and marketing services to local businesses as requested.
- To Process Transactions: To process your orders, billing, and payment information, and manage your subscription plans.
- To Improve Our Website and Services: To enhance your user experience, analyze website traffic, and optimize our services.
- To Respond to Inquiries: To respond to your questions or requests for customer support or general information.
- For Marketing and Promotions: To send you updates, offers, and marketing materials related to our services (you can opt out of marketing emails at any time).
- For Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. How We Protect Your Information
We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. We implement a variety of physical, electronic, and administrative measures to safeguard your data.
However, please be aware that no method of data transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:
- Service Providers: We may share your data with third-party vendors or partners who assist us in providing our services (e.g., payment processors, email marketing services, website hosting).
- Legal Compliance: If required by law or in response to valid legal requests (such as a subpoena, court order, or government investigation), we may disclose your personal information.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences and analyze website usage. For more information, please refer to our Cookies Policy.
6. Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Rectify: Request corrections or updates to your personal information.
- Erase: Request that we delete your personal information, subject to legal restrictions.
- Opt-Out: You may opt out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us directly.
- Withdraw Consent: If you have provided consent for us to process your personal data, you can withdraw that consent at any time.
To exercise any of these rights, please contact us at contact@socialento.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external websites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to periodically review this policy to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us:
- Email: contact@socialento.com
